Products are delivered throughout Lithuania using courier services.
For orders valued at 500 € or more, delivery within Lithuania is free of charge (excluding deliveries to the Curonian Spit).
Delivery time depends on the availability of ordered products in stock and may vary depending on the product type and quantity.
The buyer has the right to return purchased goods within 14 calendar days from the date of receipt.
Returned products must meet the following conditions:
the product must be unused
the product must be undamaged
the product must be in its original packaging
the product must be of the same completeness as received
Products cannot be returned in the following cases:
if they have been used
if they are mechanically damaged
if the original packaging is missing or severely damaged.
Upon receipt of the returned product, it is inspected. The buyer is informed about the return confirmation via email.
Once the return is confirmed, the money is refunded to the buyer’s specified bank account or using the same payment method used for the original purchase.
Refunds are usually processed within a few business days, but no later than 14 days from the receipt of the returned product.
Products can only be exchanged if they are defective or damaged during delivery.
If you received a faulty or damaged product, please contact us by email at info@raigrinda.lt and provide a description of the situation.
Return shipping costs are paid by the buyer, except in cases where the product is defective or was damaged due to the seller’s fault.
Original shipping costs are not refunded.
If you have any questions regarding product delivery, returns, or exchanges, please contact us:
MB “Raigrinda”
Minijos g. 157-311, Klaipėda
Tel. +37064500428
Email: info@raigrinda.lt
